About Case Management Accelerated Training (CMAT)

Case Management Accelerated Training | PROGRAM SUMMARY

The mission of the CMAT (Case Management Accelerated Training) program is to recruit, develop, and cultivate the next generation of human services workers by teaching qualified participants the core competencies and fundamentals of case management through a tuition-free, paid 11-week intensive workforce development certificate program. A CMAT certificate will be a reliable verification of a CMAT certificate earner’s commitment, knowledge, and skill set, distinguishing them as a prime candidate for employment in a case manager position. The following requirements must be satisfied to earn a CMAT Certificate of Completion.

Attendance | The CMAT certificate earner must successfully fulfill the attendance requirements for the CMAT program. The program about 54 program days in length. Missing more than five (5) days of the program due to any reason or exhibiting persistent tardiness will lead to disenrollment.

Benchmark Unit Assessments (3) | The 11-weeks of the CMAT program is structured into three units, each ending in a Unit Assessment to evaluate the CMAT certificate earner’s retention and understanding of the material covered. The earner must successfully pass the three Unit Assessments with a minimum score of 80% per assessment. If necessary, CMAT certificate earners can use assessment corrections, where they must demonstrate a sufficient understanding of the material in a short answer format, to receive a passing grade.

Culmination Research Project | The CMAT certificate earner successfully finished a research project, mostly completed remotely and independently, requiring them to (A) research and define services and their eligibility criteria, (B) research and define specific populations and common challenges they faced in accessing services, and (C) create a mock case study to demonstrate the process of creating a service and action plan. Earnings could choose their own research topic, typically focusing on populations or services they are passionate about or wish to work with in the future. Grading criteria included organization, clarity, a PowerPoint visual, and a 15–25-minute oral presentation. A minimum score of 75% was required to pass.

Field Training | The CMAT certificate earner successfully completed all aspects of the field training, including shadowing case managers in the field, participating in assessments with consumers, and completing a field training journal with both long and short-form documentation entries. Earners demonstrated professionalism and respect in various settings, including in consumers’ homes and participating human services agencies. CMAT included ten field training days occurring during three separate weeks.

Person-Centered Case Management Online Certificate Course (Boston University) | Over the 11-week CMAT program, certificate earners engaged in several days of remote learning requiring them to plan, organize, and complete multiple independent assignments in a hybrid setting. In addition to the Culmination Research Project described above, earners completed the Person-Centered Case Management online certificate course from Boston University’s School of Social Work and Center for Aging and Disability Education and Research (CADER), an estimated 24 hours of work time (24 CEUs). The earners met deadlines to complete course modules throughout the program and demonstrated their ability to complete work remotely, an ever-present expectation of the modern workforce.

Case Management Accelerated Training | SPECIAL EVENTS

Special Populations and Services (SPaS) Guest Speakers Servies: CMAT created the SPaS speaker series to provide CMAT students with exposure and insights into the different functions and roles of case managers play in the human services field. The SPaS speakers consist of professionals with the experience and expertise who discuss how their work supports different populations and services and the way case management skills help them be successful in this role. CMAT’s hope is for these presentations to inform and inspire students to pursue their passion with the skills and knowledge they learn from the program.

Career and College Fair: Hosted during the last week of the program, the Career and College Fair is an opportunity for CMAT certificate earners to interface directly with employees from the surrounding area, many of which partner as field training locations. The fair is exclusive to CMAT and not open to the public. For employers, this fair is an opportunity to meet and speak with CMAT certificate earners about potential employment at your organization. For our educational partners, this fair is an opportunity to provide emerging professionals with information and options for continuing education. Past attendees include: Tri-Valley, Inc., Elder Services of Worcester Area (ESWA), Seven Hills Foundation/You, Inc., Riverside Community Care, Open Sky Community Services, Department of Corrections, Wayside Youth and Family Support Network, Veterans, Inc., Anna Maria College, Worcester State University, and more.

Timeline: CMAT is an 11-week, 30 hours a week, workforce development program. Upon satisfactory completion of all program requirements, a CMAT student earns a Certificate of Completion.

Benefits: Tuition-free career training, compensation ($18.00 per hour), travel stipend, job placement support, an opportunity to serve your community.

Description: The Case Management Accelerated Training (CMAT) program will assist students in learning the fundamentals and core competencies for case management jobs, which commonly have a bachelor’s degree preferred or required educational requirement. Upon satisfactory completion of all program requirements, students earn a Certificate of Completion to verify their skill set.

Learning occurs in a classroom environment, a remote learning setting, and in the field under the supervision of on-the-job case managers. In the classroom, students participate in classes lead by instructors comprised of professors from nearby educational institutes, and experts and high-level employees in the field. Through online remote learning, students participate in remote, synchronous classes and complete course work including an online Person-Centered Case Management certificate course from the BU School of Social Work (a $350 value, paid for by CMAT). In the field, students gain valuable on-the-job training from seasoned case managers who mentor students through the daily responsibilities and functions of a case manager.

Responsibilities

1. Must complete screening and interview process, background check, and driving records check
2. Reliable transportation
3. Regular attendance on-site and remote learning (Mon-Fri, 8:30am-2:30pm, unless otherwise noted). Primary on-site location is Tri-Valley, Inc. at 10 Mill St, Dudley, MA. Field training locations will require travel within the Worcester County area
4. Satisfy program requirements by completing assigned course work and tasks
5. Represent the values of Tri-Valley, Inc. while interfacing with other professionals and the general public
6. Maintain work area and work-issued technology in a neat and professional manner
7. Perform relevant, miscellaneous duties and assignments as directed by program staff
8. Follow established safety, environmental, and confidentiality standards and Tri-Valley, Inc.’s code of conduct

Essential Functions/Qualifications

1. Eligible applicants include those with a high school diploma (or GED/HiSET); 2-year associates degree, or some college; with experience related to human services or providing care to others. Individuals with a 4-year bachelor’s degree are not eligible for this program.
2. Regular and reliable attendance. Must meet program attendance standards and requirements
3. Meet deadlines in a timely fashion
4. Maintain confidentiality
5. Organization and time management skills, attention to detail
6. Communication skills, oral and written, with professional tone (telephone, email, in-person)
7. Cultural competency and the ability to provide informed advocacy, or willingness to learn
8. Demonstrated problem solving skills
9. Able to develop and maintain positive effective relationships with providers, consumers, and the public, or willingness to learn
10. Able to work independently and as a member of a team
11. Computer literate in Windows, Edge (web browser), Microsoft Office (Word, PowerPoint, Outlook)
12. Reliable transportation

Physical Demands:

1. Must be able to sit for periods of time
2. Must be able to carry files of up to 5 pounds and laptop
3. Ability to traverse homes, yards, and stairways

Work Environment:

• Hybrid (traditional office environment, remote work, on-the-road)
• Computer access (laptop provided by Tri-Valley, Inc. for use during program)
• Internet access (must have access to reliable home internet to perform duties effectively)

EEO, Diversity, & Accommodation Statement: Tri-Valley, Inc. values and celebrates diversity and is proud to be an equal opportunity employer. We are committed to creating an inclusive and supportive environment for all employees. We recognize the benefits of building a workforce that represents a variety of backgrounds, perspectives, and experiences, and the impact it has on our success and growth. Tri-Valley, Inc. will make all efforts to provide accommodation during the recruitment process upon request and all information received relating to accommodation will be addressed confidentially. All employment decisions at Tri-Valley, Inc. are based on individual qualifications, job requirements, and business needs.